Online communication tools can be a blessing but can sometimes include some frustration if not utilized appropriately. Email is one of those. Email is great because it allows you to send a message instantly and allows someone else to read it at their convenience. If you call another teacher, you may be interrupting them in the middle of a lesson. I know sometimes this happens over and over again and it becomes very frustrating. Sending an email doesn’t interrupt them and they will be able to read the message at a time when they are not as busy. Most of the teachers I work with are pretty good about checking it and responding to emails when they get a quick second. Email for talking with parents can be beneficial in the same way. It’s much easier for you if a parent is sending emails rather than calling you throughout the day. I also like the fact that newsletters can now be emailed out. For the most part they are informative and parents know to expect them if you have told them they would be sent via email.
On the flip side, email can have its problems. First of all, when you type something there is no tone or voice. Some people can take things the wrong way and become offended at something that you didn’t mean to be offensive at all. People have a way of reading things in their head differently than the sender would have read them. This may be a major issue in sending parent emails because you may not be able to clear it up immediately as you could if it was someone within your workplace. There are also times when people do not respond to email. They can read it and accidentally forget about it or even say they never received it. This is a problem if it is something you really needed an answer on. You also must be careful with attachments. Sometimes attachments from an unknown source (or even a known source for that matter) can hold viruses that will damage your computer.
The school I work at has many firewalls to prevent viruses. They have a program that monitors emails and blocks any that may be construed as junk or viruses. Sometimes emails like this still manage to get through though. For the most part, I feel like our IT department does a great job at working to prevent us from getting any emails that we don’t actually want.
Online communication tools can really help teachers who always have busy schedules. As long as you are careful and use them properly, it can be a great way to send messages to parents and coworkers.
